The i-mop XL is effective at cleaning a wide range of floor surfaces, including:

• Vinyl & Lino
• Tiles
• Slates
• Terracotta tiles
• Smooth concrete
• Marble
• Cork
• Granite
• Travertine
• Ceramic and Porcelain tiles
• Limestone
• Epoxy non-slip floors
• Rubber

The i-mop XL is powered by interchangeable lithium-ion batteries, available in three options: i-power 9, i-power 14, and i-power 20.

The runtime varies depending on the battery type, providing 60–70 minutes with the i-power 9, 90–100 minutes with the i-power 14, and up to 140 minutes with the i-power 20. These batteries can be swapped in seconds, ensuring continuous operation for extended cleaning sessions or even 24/7.

On average, the i-mop's battery packs are rated with a lifespan of 1,500 charge cycles. This can be higher or lower depending on a few factors that influence the health of the cells inside the lithium-ion pack.

While batteries have become extremely efficient in recent years, the chemical makeup of lithium-ion batteries is still prone to gradually breaking down over time. As an example, the more you use and charge your battery, the more it will start to lose its ability to hold an electrical charge.

There are a few things you can do to increase the lifespan of your i-mop battery which includes avoiding drastic temperature changes and recharging the battery after every use

The i-mop has been designed to work with a wide range of cleaning solutions, meaning you can tackle several cleaning tasks that require both acid and alkaline-based cleaning agents, as well as neutral cleaners for more sensitive tasks. We suggest the following:

• Stick to chemicals between 3-11 on the pH scale
• Use low-foaming chemicals to avoid sticky residue on your floors
• Ensure the tank is dosed with the correct chemical-to-water ratio
• Check with the floor manufacturer’s guidelines for specific cleaning advice
• Do not use solvents
• Rinse through with clean water after using harsh chemicals
  

One of the best ways to streamline the cleaning process with your i-mop is with the help of our plant-based i-dose cleaning pod system. The i-dose cleaning pods contain an eco-friendly, biodegradable cleaning solution that is dosed perfect for the i-mop's solution tank.

Commercial Warranty:

The i-mop XL floor scrubber machine is packaged with a 24-month commercial warranty from the date of purchase. Register your warranty here.

Consumer Warranty:

When you’re buying the i-mop XL for home-use, it comes with a 5-year warranty on the drive motor, vacuum motor & machine chassis/body. It also has a 3-year warranty on the battery.

We recommend regular maintenance of your i-mop XL to keep it in optimal working order. This includes maintenance on a daily and weekly basis.

A well-maintained i-mop will give years of trouble-free use. And fortunately, maintenance is easy. Effective maintenance involves regular cleaning and checking as some parts will wear out and require periodic replacement.

Items that may require regular replacement include brushes, squeegee rubbers, castor wheels and squeegee washers (i-mop XL/XXL version only).

Yes! The i-mop XL is much better than a mop and bucket. It cleans up to 90% faster, delivers deeper cleaning with less water and chemicals, and leaves floors dry to reduce slip hazards. Its ergonomic design is easier on operators, and it’s great for hard-to-reach areas. Overall, it’s faster, cleaner, safer, and more efficient.

Common problems with the i-mop floor scrubber include: not releasing water properly due to clogged filters, poor water pick-up caused by blockages in the hose or worn squeegee blades, noisy vacuum motor from moisture build-up, and issues with the machine not turning on due to low battery; all of which can usually be resolved and prevented with regular cleaning and maintenance.

You can read a full article on the topic here !

Yes! The i-mop XL is thoughtfully designed to clean not only open spaces but also along edges—just like a manual mop but with superior results. Its brushes extend to the edge of the scrubbing deck, allowing it to clean thoroughly along baseboards without leaving gaps. There's no need for an additional machine to tackle missed spots along edges!

Yes! The i-mop has a low-profile deck, only 7 cm in height, allowing it to glide and clean easily under furniture and fixtures. It can also lay at 45 degrees to the ground, making it ideal for cleaning those hard-to-reach areas that traditional equipment struggles to access.

The i-mop XL only comes in a battery-powered option. It uses rechargeable batteries that provide the flexibility and mobility to clean large areas without being restricted by cords. Depending on the battery chosen, it offers a runtime of 60-140 minutes, allowing for efficient and uninterrupted cleaning. The battery-powered design is ideal for spaces where corded machines may be cumbersome or impractical.

The i-mop uses up to 75% less water and chemicals than traditional scrubber dryers. With just 4 liters (one tank), it can clean approximately 300–400 m².

For added convenience, the i-dose system automatically dispenses the right amount of detergent for one tank of water—no measuring, no waste. Learn more here.

Yes, the i-mop XL can handle textured and uneven flooring with ease. For these surfaces, using a brush attachment is the best option.

The i-mop XL is built with safety in mind. Here are its key safety features:

• Cordless Design: Eliminates trip hazards associated with cords.
• Instant Drying: Leaves floors nearly dry immediately, reducing slip risks.
• Drive Support for Improved Ergonomics: Reduces handle weight to ease operator strain. The adjustable handle has two height options, and drive support can be engaged or disengaged with your foot.
• Lightweight Construction: At just 18.5 kg (without batteries), it’s easy to lift and maneuver, minimizing physical effort.

The i-mop XL typically lasts 5–7 years, depending on usage, maintenance, and servicing. During that time, you may need to replace the batteries.

With proper care—like regular cleaning, replacing wear items as needed, and following the user manual—it’s designed to deliver years of dependable performance.

Yes! Its foldable scrub deck and built-in transport wheels make it simple to move between different areas, levels, or buildings. Weighing just 18.5 kg (empty), it’s light enough to pick up and carry when needed, whether up stairs or into a vehicle.

Yes! While the i-mop XL is designed primarily for commercial use, it’s also well-suited for residential spaces. In fact, many commercial cleaning professionals use it in residential settings thanks to its versatility and powerful cleaning capabilities.

If you’re looking for a smaller, lighter version specifically for residential purposes, the i-mop Lite might be a better fit. It offers the same innovative cleaning technology in a more compact design, perfect for smaller spaces and home use.

The best way to store is in the upright park position.

Yes, the i-mop XL can clean grout lines effectively when equipped with the appropriate brushes or pads. For best results, choose a firmer bristle brush to target dirt and grime trapped in grout lines. This feature makes it especially useful for tiled floors in both commercial and residential spaces.

Absolutely! Replacement parts and accessories for the i-mop XL, such as pads, brushes, and batteries, are widely available. It’s recommended to use genuine parts to maintain the machine’s performance and lifespan. Our partner network across Australia and New Zealand ensure parts and accessories are readily available.

For the i-mop XL, it’s best to use a pH-neutral, low-foaming cleaner. This ensures it’s gentle on floors, leaves no residue, and prevents excessive foam buildup that could affect performance.

For tough stains like grease, you can use a stronger degreaser, as long as it’s compatible with the i-mop.

One great feature is the i-dose, a pod-based system that delivers cleaning solution directly to the mop without needing to return to the storeroom. This efficient, eco-friendly system simplifies cleaning, saves time, and reduces waste.

The i-mop XL weighs 18.5 kg without the battery, and 22.5 kg with the battery included. When filled with water, the total weight increases to approximately 25.9 kg.

The i-mop XL is designed with simplicity in mind, featuring easy and intuitive controls, making it simple, even for first-time scrubber operators. Most users can get started quickly without the need for formal training. However, for optimal results and to ensure you're using all the features effectively, please refer to the operators guide.

Explore the available options in the Accessories tab to find the perfect enhancements for your cleaning needs.

The i-mop Savings Calculator helps you estimate how much you could save on labor and chemical costs by switching to an i-mop.